ERP Software Noida — IT and BPO Operations Management for NCR Companies 2026

ERP Software Noida — IT and BPO Operations Management for NCR Companies 2026

Noida's IT and BPO companies need operational software that tracks projects, people, and profitability — not factory ERP. Sector 62, 63, and the Expressway IT parks host hundreds of companies needing project billing, utilisation tracking, and GST invoice generation. MICS delivers IT-specific ERP for Noida's technology businesses.

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IT Company ERP for Noida

Project Management
- SOW tracking: Statement of Work milestone and deliverable management
- Project health: budget vs. actual, timeline vs. planned
- Change management: scope addition tracking against original SOW
- Client communication log: project update and escalation history

Resource Management
- Skill matrix: Java, Python, React, AWS, Salesforce — Noida IT company skills
- Availability tracking: who is available from which date
- Allocation: percentage allocation across multiple projects
- Utilisation dashboard: billable vs. non-billable hours — target 80%+ billable

Timesheet and Billing
- Daily timesheet: developer logs hours against project tasks
- Approval: project manager approves before billing
- GST invoice: 18% GST for domestic, zero-rated for export
- E-invoice: IRP integration for Noida companies above Rs. 5 crore
- Collection: outstanding invoice ageing and follow-up

BPO Operations
- Shift management: day/night/general shifts with shift allowance calculation
- Agent productivity: calls handled, resolution rate, AHT tracking
- Quality monitoring: QA scores, coaching log
- Client SLA tracking: uptime, response time, CSAT — contractual SLA monitoring

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Integration

- JIRA: timesheet from JIRA sprint data — no double-entry
- Slack: timesheet reminders to developers through Slack bot
- Tally/ERP Next: financial integration for Noida companies using accounting software
- GSTN: e-invoice and GSTR-1 filing integration

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Pricing

- IT company ERP (up to 50 employees): Rs. 15,000/month
- BPO operations (up to 100 agents): Rs. 18,000/month
- Enterprise (above 200 employees): Rs. 30,000+/month

Free ERP demo for Noida IT companies: +91 9355273535 | admin@mics.asia