Privacy Policy

Welcome to MAGADH IT AND CONSULTANCY SERVICES PRIVATE LIMITED. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our Provir Application and visit our website.

• Information We Collect: Personal Information: Name, email address, phone number, business details, and payment information. Non-Personal Information: Browser type, IP address, pages visited, and other anonymous data.
• How We Use Your Information: To process your orders and payments. To manage and support your use of the Provir Application. To communicate with you about your orders, products, and promotions. To improve our website and services. To comply with legal obligations.
• Sharing Your Information: With service providers who assist with payment processing, digital KYC, and customer support. As required by law or to protect our rights.
• Security: We implement various security measures to protect your personal information, including encryption and secure servers.
• Your Rights: You have the right to access, correct, or delete your personal information. Contact us at support@mics.asia to exercise these rights.
• Changes to This Policy: We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Shipping Policy

• Processing Time: Orders and services are processed within One business days. Processing times may vary during peak seasons.
• Delivery Methods and Times: We offer various delivery methods for digital services: Standard Delivery: With in 24 Hours Estimated time frame, Expedited Delivery: 1 Week
• Delivery Costs: Delivery costs for digital services are included in the service price. Any additional costs will be calculated at checkout.
• Order Tracking: For physical products, once your order is shipped, you will receive a tracking number via email to monitor your shipment.
• International Delivery: We provide services and deliver products to select international destinations. Additional customs fees and import taxes may apply, which are the responsibility of the customer.
• Delays: We are not responsible for delivery delays caused by carriers, customs, or unforeseen circumstances.

Return & Refund Policy

• Refund Policy: Refunds are dealt with on a case-by-case basis. Contact us at support@mics.asia with your order number and reason for the refund request. after approval our Finance team your refund will be process with in 7 working days.
• Non-Returnable Items: Certain items, such as personalized products, digital services, or completed consultancy work, are not eligible for return or refund.
• Exchanges: We offer exchanges only for defective or incorrect items. Contact us at support@mics.asia to initiate an exchange.
• How to Initiate a Refund or Exchange: Contact our customer service at support@mics.asia with your order number and reason for the refund or exchange. We will provide instructions for proceeding.

Terms and Conditions

• Introduction: These Terms and Conditions govern your use of our website and the Provir Application provided by MAGADH IT AND CONSULTANCY SERVICES PRIVATE LIMITED.
• Acceptance of Terms: By accessing our website or using the Provir Application, you agree to be bound by these Terms and Conditions.
• Services and Pricing: All services and prices are subject to change without notice. We strive to ensure accuracy but are not responsible for typographical errors.
• Orders: We reserve the right to refuse or cancel any order for any reason, including availability, errors in service or pricing information, or suspected fraud.
• Payment: Payment must be made at the time of order. We accept various payment methods, including online payments.
• Delivery: Delivery terms are outlined in our Shipping Policy.
• Refunds and Exchanges: Refund and exchange terms are outlined in our Return & Refund Policy.
• Intellectual Property: All content on our website and within the Provir Application, including text, graphics, and logos, is the property of MAGADH IT AND CONSULTANCY SERVICES PRIVATE LIMITED and is protected by intellectual property laws.
• Limitation of Liability: MAGADH IT AND CONSULTANCY SERVICES PRIVATE LIMITED is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, services, or products.
• Governing Law: These Terms and Conditions are governed by the laws of Utter Pradesh/Bharat (India).
• Changes to Terms: We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated revision date.
• Contact Information: For any questions regarding these policies, contact us at support@mics.asia.